HRD CORP CLAIMABLE
In-House Training
Tailored programmes delivered at your workplace, arranged around your teams’ schedule and goals.
Administration & Office Management
AI for the Workplace
Business Communication & Writing
Compliance, Governance & Risk
Customer Service & Experience
Data Analytics & Automation
Employment Law & Industrial Relations
Finance, Accounting & Tax
Human Resource Management
Language
Leadership & Management
Marketing & Digital Media
Microsoft Office & Digital Productivity
Occupational Safety & Health (OSH)
Personal Effectiveness
Sales & Negotiation
- Administrative and Clerical Skills Development Towards Productivity
- Clerical and Administration Excellence
- Digital Filing and Document Management with OneDrive and SharePoint
- Executive Assistant and Secretarial Excellence
- How to Manage and Organise Office Records and Files Efficiently
- Improve Your “5Cs Skills” at Work
- Minutes Writing and Effective Meeting Management
- Office Administrative Skills
- AI for Administrative and Office Professionals
- AI for HR Professionals
- Claude AI for Workplace Productivity
- Introduction to AI Tools: Prompt Smarter for Higher Productivity
- Responsible AI Use and Developing a Company AI Policy
- Building Your Business Communication Skills
- Business Email Writing and Professional Etiquette
- Business Proposal Writing and Presentation
- Business Writing
- Communicating Across Generations and Cultures
- Data Storytelling: Presenting Numbers to Management
- Effective Communication and Interpersonal Skills
- Giving and Receiving Feedback Effectively
- High Impact Presentations
- Managing Conflict and Negotiation in The Workplace
- Power Communication Strategies
- Report Writing Skills
- Cybersecurity Awareness for Employees
- Communication and Customer Service Skills
- Complaint Management and Service Recovery
- Customer Experience (CX) Mindset for Frontliners
- Customer Service Excellence
- Handling Difficult Customers and Demanding Customers
- Internal Customer Service for Support Functions
- Service Excellence for Digital Channels (WhatsApp, Live Chat and Social Media)
- Telephone Techniques and Handling Difficult Callers
- WOW Customer Service
- Microsoft Excel with AI Tools: Data Analytics and Visualization Tools
- Microsoft Excel: Advanced Pivot Tables in Excel
- Microsoft Excel: VBA & Macro
- Microsoft Power Query with AI Tools: Data Cleansing and Processing
- Microsoft Power BI with AI Tools: Data Analysis and Visual Reporting
- Microsoft Power Automate
- Flexible Work Arrangements: Policy and Implementation
- Grievance Handling and Employee Relations
- Handling Misconduct & Conducting Domestic Inquiry (DI)
- Industrial Relations: Managing Unions and Collective Agreements
- Mastering Malaysian Employment Laws with AI
- Sexual Harassment at Work: Prevention, Complaint Handling and Inquiry
- Termination, Retrenchment and VSS/MSS: Managing Exits Lawfully
- Accounting for Non-Accountants
- Cost Management and Cost Reduction Strategies
- Credit Control and Effective Debt Collection
- e-Invoicing Readiness (MyInvois): Process, Controls and Common Errors
- Finance for Non-Finance
- Financial Analysis, Planning and Reporting Skills
- Financial Forecasting and Budgeting
- Handling Full Set of Accounts
- Internal Controls and Fraud Prevention
- SST Compliance Updates for Finance Teams
- Behavioural and Competency Based Interview Skills
- Compensation and Benefits: Salary Structures and Job Grading
- Conducting Effective Training Need Analysis (TNA)
- Drafting HR Policies and Employee Handbook
- Employee Onboarding and Retention Strategies
- HR Analytics with Excel and Power BI
- HR for Non-Managers
- Job Analysis and Writing Job Descriptions
- Managing Probationers and Performance Improvement Plan (PIP)
- Managing Team Performance: KPIs, Appraisals and Difficult Conversations
- Mastering Malaysian Payroll & Statutory Compliance with AI
- Strategic Human Resource Management
- Talent Management and Succession Planning
- Bahasa Melayu for Workplace Communication
- Business Communication in English (Speaking and Writing Skills)
- Business English in the Workplace
- Business Mandarin Intermediate Level
- English Proficiency
- Mandarin Language Beginner Level
- Workplace English for Frontline and Operations Staff
- Change Management: Leading Teams Through Change
- Coaching and Mentoring Skills for Managers
- Creative Problem Solving and Decision Making
- Effective Supervisory Skills for Production and Operations Supervisors
- Emotional Intelligence for Leaders
- Leadership and People Management Skills
- Leadership Skills for New Managers and Supervisors
- Managing Hybrid and Remote Teams
- Personal Leadership
- Strategic Thinking and Goal Setting (OKRs)
- Sun Tzu’s Art of War Winning Strategies in Management and Leadership for Managers
- Brand Management Fundamentals
- Canva Design Bootcamp
- CapCut for Video Marketing
- ChatGPT & AI Tools for Content Creation and Marketing
- Content Marketing
- Copywriting for Sales and Social Media
- Digital Marketing Masterclass
- Digital Marketing Professional
- Email Marketing
- Google Ads and Google Analytics
- Search Engine Optimisation (SEO) and Search Engine Marketing (SEM)
- Short Form Video Mastery: Mobile Marketing Success
- Social Media Marketing (Facebook, Instagram, LinkedIn, TikTok)
- THE B.R.I.D.G.E METHOD: AI Powered Content Marketing
- Microsoft Excel Basic Level With AI Tools
- Microsoft Excel Intermediate Level
- Microsoft Excel Advanced Level
- Microsoft Excel Intermediate and Advanced Level: Data Management with AI Tools
- Microsoft PowerPoint Basic Level
- Microsoft PowerPoint Intermiediate Level
- Microsoft PowerPoint Advanced Level
- Microsoft PowerPoint: Creative Presentation Design
- Microsoft Project Basic Level
- Microsoft Project Intermediate Level
- Microsoft Project Advanced Level
- Microsoft Teams, SharePoint and OneDrive for Collaboration
- Google Workspace Essentials
- Fire Safety and Emergency Response Planning
- HIRARC: Hazard Identification, Risk Assessment and Risk Control
- OSHA (Amendment) 2022 Awareness for Managers and Supervisors
- Psychosocial Hazards and Mental Wellbeing at Work
- Safety Committee Effectiveness
- Workplace Ergonomics
- Critical Thinking
- Professional Image and Workplace Etiquette
- Stress Management and Resilience
- Team Effectiveness and Collaboration
- Time Management and Productivity
- Business Negotiation and Influencing Skills
- High Impact Telesales
- Key Account Management
- Mastering the Consultative Selling Skills and Negotiation Strategies
- Negotiation Skills Using NLP
- Sales Coaching for Sales Managers
- Sales Pipeline Management and CRM Discipline
- Social Selling on LinkedIn (B2B)
- Successful Selling Skills
MEET YOUR TRAINERS
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Client Feedback
Very good course, the instructor was incredibly knowledgeable and articulate.
100% good & can help us to improve our skills for customer service & also can be used in daily life
The training provided was very interesting and useful. Keep it up!!
Mr Danny always gives his best to entertain any questions or problems that we face along the training.
I was very apprehensive attending the Seminar as I assumed I knew all about DIGITAL MARKETING & what more I have to learn ?…. and then Walked in “Mr Paul Victor”, the speaker of the day, a soft-spoken man who is knowledgeable, patient & has good ears to questions posted at him. His content delivery was easy to understand & Absorbed well by the interaction we had Yesterday. Such an insight about the CHANGES around us and taking a step further to cope with the demand with the DIGITAL WE… & incorporating to REAL ESTATE which is the future of tomorrow.
Thank you Excel Academy
Very good session. Presenter is very knowledgeable. Hope more sessions with him
Having business English course with Ms Maler. The course provides some useful tips and hints on speaking and writing incorporate.
A well organized and professional course provided by the organiser with great passion. Good venue, expert speakers. A very thoughtful way of taking care of the participants to include tea break refreshments and lunch is provided. Keep it up.
Learn a lot of new things from the instructors/teacher. Very patient, professional knowledge sharing and couching. Friendly staff always follow up with us politely and giving us clear information. Thumbs up!
Very good speaker (Mr Danny) to share the knowledge which achieves training objectives. Even virtual training, we feel like face to face training with good activities for participants. There were two-way communications during training either on the mic or via chat. Mr Danny will respond to all questions properly.
Keep it up good teamwork in Excel Academy
Excel Academy is a human capital development provider, delivering practical and industry-relevant training that equips professionals and organisations across Malaysia to perform and grow.
Our programmes span Professional Certification, Executive Development and Soft Skills Development, offered as public and in-house training. All of our courses are HRD Corp Claimable Courses.