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This one-day interactive programme equips participants with the practical skills to harness Claude AI as a genuine thinking partner for writing, research, analysis, planning and everyday work. With a focus on moving beyond basic chatbot use into higher-value features such as Projects, Artifacts, Skills, web search, and file analysis, the session is tailored for professionals who already use AI casually and want to build a structured, repeatable system around it. Through live demonstrations, guided practice and hands-on workplace scenarios, participants will gain firsthand experience in organizing ongoing work, analyzing documents and data, and creating polished outputs like reports, dashboards, and checklists. By the end of the session, participants will be able to build a simple Claude work system that turns raw information into structured, stakeholder-ready outputs — transforming Claude into a trusted productivity partner.

What will you learn in this Claude AI for Workplace Productivity?

• Write structured Claude prompts using clear context, task instructions, source material, output format, and review criteria.
• Identify suitable workplace tasks for Claude assistance while applying privacy, accuracy and human review considerations.
• Organize ongoing work using Projects, reference materials, project instructions and relevant memory or past-chat context.
• Use Artifacts to create, review, and iterate structured outputs such as documents, diagrams, checklists, dashboards, or simple interactive tools.
• Apply Claude to analyze uploaded documents, spreadsheets, images, or notes and convert findings into practical recommendations.
• Use web search, Skills, and connectors appropriately to support source-grounded research and repeatable workplace workflows.

Course Outline

Module 1: Claude AI Chat Fundamentals & Prompting for Work
– What Claude is and how it supports writing, thinking, learning, planning, research and work output creation
– Claude interface overview: chat, file upload, image input, voice/mobile/desktop access
– Prompting framework: role, context, task, source, format, constraints, examples and quality review criteria
– Responsible AI habits: privacy, sensitive information, hallucination checks, citation review and human accountability

Module 2: Projects, Memory & Knowledge Management
– Using Projects to organize conversations, instructions, documents and recurring work by topic or department
– Setting project instructions for tone, role, output style, workflow rules and preferred formats
– Understanding Memory and past-chat search for continuity and reduced repetition
– Designing project workspaces for HR, marketing, training, sales, administration, research or management tasks

Module 3: Artifacts, File Analysis & Visual Output
– Using Artifacts to create and refine documents, checklists, diagrams, tables, dashboards, website mockups and simple tools
– Uploading PDFs, Word documents, spreadsheets, CSV files, images or notes for summarization, extraction and review
– Turning complex information into clearer structures such as comparison tables, action trackers, visual summaries and briefing packs
– Reviewing Claude outputs for accuracy, completeness, tone, formatting, usability and stakeholder readiness

Module 4: Skills, Web Search, Connectors & Workflow Automation
– Understanding Claude Skills as task-specific instructions, resources and workflows for more reliable specialized outputs
– Using web search for up-to-date information, source-grounded answers, citation checking and research briefings
– Understanding connectors for approved integration with tools such as Google Drive, Gmail, Microsoft 365, Slack or other workplace systems, where available
– Designing a reusable Claude workflow from research to draft, analysis, artifact creation, review and final output